What are your Delivery Options?
Get FREE DELIVERY on orders over £80 (Excludes Rusk). For orders under £80, our flat rate delivery charge is £10.00. For UK Mainland, we offer guaranteed Next-Day delivery, if your order is placed before 11am Monday to Thursday. For UK Mainland orders placed outside of these times, estimated delivery time is 2-3 business days. For other UK areas, please see our Delivery Information page for our full delivery details.
What is your Returns Policy?
If in any case you are not entirely satisfied with your purchase, we’re here to help. You have 14 days from the date you received your delivery to cancel your order. If you wish to cancel you must first inform us in writing via email to [email protected]. Please see our Refund Policy page for full returns and refunds details.
When will I receive my order?
For UK Mainland, we offer guaranteed Next-Day delivery, if your order is placed before 11am Monday to Thursday. UK Mainland orders placed outside of these times, estimated delivery time is 2-3 business days. For other UK areas, estimated delivery time is 2-5 business days.
How do I make changes to an order I’ve already placed?
If you need to make a change to an order you have please, please contact us as soon as possible and we will do everything we can to help you.
What if there is a problem with my order?
If there is a problem with your order, please contact us as soon as possible and a member of the team will be able to help you.
What do I do if my question isn’t answered here?
Whether it’s a question about one of our products or a query about delivery, we’d love to hear from you. Please contact us and a member of the team will be able to help you.
