Delivery Information

Delivery processing time

UK Mainland

Guaranteed next-day delivery if order placed before 11am – Monday to Thursday

Orders placed outside of these times are processed within 2-3 business days.

Highlands & Islands

Orders to the following postcodes are processed within 2-5 business days.

  • AB (31-38, 41-56)
  • IV (1-40, 63)
  • KW(1-14)
  • PA (21-41)
  • PH (17-26, 30-41, 49-50)
  • PO (30-41)

Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, deliveries may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in delivery of your order, we will contact you via email or telephone.

Delivery rates & delivery estimates

Delivery charges for your order will be calculated and displayed at checkout.

Delivery method Estimated delivery time U.K
UK Mainland
DPD Standard
Next day delivery for orders placed before 11am Mon-Thurs
Otherwise, 3-5 business days
£10.00 flat rate
Free delivery on orders over £80 (Excludes Rusk)
Rusk Orders – Free delivery on orders of 6+ Bags
Highlands & Islands APC Standard 2-5 business days

Delivery delays can occasionally occur.

Delivery locations

Innovative Food Ingredients Ltd. delivers to addresses within the UK.


If on delivery your item is damaged, you need to inform us within 48 hours of delivery. This can either be done via email to [email protected] or by contacting us on 0161 331 4923. We will require photographic evidence of damages. Please make sure all items are checked before signing for them, if you are unable to check them please clearly mark the delivery note as ‘UNCHECKED’. Items that have been damaged in transit will be replaced at the next available opportunity.

Contact Us

If you have any questions on our delivery information, please contact us.

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Delivery icon Free Delivery over £80*

next day before 11am Mon-Thurs *Excludes Rusk

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years of industry experience